Shipping Policy
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At SPI Projects Private Limited, we are committed to ensuring a seamless delivery process for our customers, both within India and internationally. Our Shipping Policy outlines the terms and conditions governing the shipment of documents, agreements, or any deliverables associated with our services.
1. Scope of the Shipping Policy
This policy applies to all shipments made by SPI Projects Private Limited, including:
- Delivery of project-related documents (agreements, plans, legal papers).
- Any materials or deliverables required for our services.
2. National Shipping
2.1 Delivery Timelines
- Standard delivery timelines within India range from 5 to 10 working days from the date of dispatch.
- Remote or rural locations may require additional time based on courier service availability.
2.2 Shipping Charges
- Standard shipping within India is included for most services.
- Additional charges may apply for expedited delivery or specialized services.
2.3 Tracking Information
- Customers will receive a tracking ID via email/SMS once the shipment is dispatched.
- You can track the shipment status through our partnered courier service.
2.4 Shipping Partners
- • We partner with reliable courier services to ensure timely and secure delivery.
3. International Shipping
3.1 Delivery Timelines
- International deliveries typically take 10 to 20 working days, depending on the destination country and customs clearance.
- Delays caused by customs, regulations, or local logistics are beyond our control, but we will assist in resolving such issues.
3.2 Shipping Charges
- International shipping fees will vary based on the destination and shipment weight/size.
- Customers will be informed of the charges during the transaction process.
3.3 Customs and Duties
- Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
- SPI Projects Private Limited is not liable for delays caused by customs clearance processes.
3.4 Tracking Information
- A tracking ID will be shared upon dispatch, allowing customers to monitor their shipment’s progress.
4. General Terms
4.1 Packaging
- All shipments are securely packaged to ensure the safety of the materials during transit.
4.2 Delivery Address
- Customers must provide accurate delivery addresses to avoid delays or failed deliveries.
- Changes to the address after dispatch are not permitted.
4.3 Loss or Damage
- In case of loss or damage during transit, customers are required to notify us immediately at [Insert Email/Contact].
- We will coordinate with the courier service to resolve the issue and provide a replacement if applicable.
4.4 Unclaimed Shipments
- If a shipment is returned due to non-collection, additional charges for redelivery may apply.
5. Contact for Shipping Queries
For any shipping-related inquiries or concerns, please reach out to:
- Email: info@spiprojects.in
- Phone: +91-9083367501
Thank you for trusting SPI Projects Private Limited. We strive to make every step of your journey with us hassle-free!